For many buyers, one of the most challenging parts of purchasing a new construction home is imagining what it will look and feel like before it’s built. Traditional 2D floor plans and static renderings often leave buyers guessing. That uncertainty can slow down decisions and create extra work for sales teams.
Ty Turner, a New Home Sales Counselor at Epcon Communities, sees it every day, and he’s found a better way forward. He knows the key is to provide buyers with clarity early in the process so that they can make decisions with confidence.
“Higharc allows us to create a presentation specific to the buyer’s needs and wants and then create an actual tour through a virtual home so they can visualize everything instead of just imagining it in their head.” - Ty Turner, New Home Sales Counselor
Helping Buyers Visualize Their Future Home
That shift is apparent when it comes to visualization. Instead of handing over a paper plan and asking buyers to imagine how it might go together, Ty can show them an interactive 3D model that’s personalized to their selections.
“Higharc is a great tool for both sales and the buyers — to see a physical presentation rather than having to just dream it or think it in their head.” - Ty Turner, New Home Sales Counselor
This level of homebuying visualization makes a difference. Buyers walk away more confident in their decisions and more excited about their new home.
A Buyer’s Perspective: Seeing Is Believing
Phani and Suchitra, homebuyers at Epcon Communities, described how being able to visualize their home early in the process gave them reassurance and excitement.
“With Higharc, we can see what the home will look like before it’s built. That gave us confidence in the process.” - Phani & Suchitra, Home Buyers
Instead of struggling to interpret a 2D plan, they could explore the home virtually through Higharc Showroom, making design decisions easier and giving them peace of mind that what they were seeing matched what would be delivered.
Reducing Miscommunication and Saving Time
For Ty and the Epcon sales team, Higharc streamlines the entire new home sales process. Instead of multiple follow-up meetings to clarify details, they can align expectations from the very first presentation.
“Higharc has actually helped us on the sales side. Buyers have interacted with it on the website, and by the time they come in, they already know what they want — the house, the floor plan, the options. It’s shortened the sales process for us.” - Ty Turner, New Home Sales Counselor
By reducing misunderstandings, Ty can spend more time building relationships with buyers and less time resolving questions.
A Better Experience for Everyone
For buyers like Phani and Suchitra, Higharc provides clarity and excitement in one of life’s most significant decisions. For salespeople like Ty, it creates a more efficient, engaging process that supports buyers every step of the way.
“We’ve had buyers that were so excited because they could create multiple different options for their home, and then they were able to see it right away. They like to choose the color and see what it looks like on the outside, or compare a screen porch with a sitting room and actually see the difference.” - Ty Turner, New Home Sales Counselor
The result is a shared outcome: buyers feel confident in their choices, and sales teams deliver a smoother, more enjoyable buying journey.
Transforming the Sales Journey
Higharc helps builders create a sales process that’s clearer, faster, and more engaging. Buyers gain peace of mind, and sales teams have the tools they need to deliver an exceptional experience from day one.
Ready to see how Higharc can elevate your sales process? Request a demo today.
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